Aomark Hub · Updated September 28, 2026
Open the Contact Support panel, describe the issue, and use the reply-window information shown there before sending.
Open the support panel
Help in the Hub navigation opens the Contact Support panel. The panel includes Subject and How can we help? fields, a Send Message button, information about the expected reply window, and a link to Browse guides and resources.
- Choose Help in the Hub navigation.
- Read the displayed reply-window information.
- Choose Browse guides and resources if you want to look for an answer before writing.
Prepare a useful support request
A clear subject and a concise description help explain what you need. Include the relevant Hub area and the steps you took, while leaving out passwords, access tokens, and other secrets. Review the message before using Send Message; the control submits a support request.
- Enter a short subject that names the affected Hub area.
- Describe what you expected, what happened, and the steps that led to it.
- Check the text for private credentials or unrelated account details before sending.
